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Shipping Info

Wing Heong Food Industries Sdn Bhd offers FREE shipping for all customers who purchases above RM150 who resides only in West Malaysia.

 

All customers from East Malaysia will be charged accordingly to shipping rates. Shipping and handling fees depend upon the number of items ordered and method of delivery selected during checkout.

 

At Wing Heong Food Industries, we understand the importance that your order will be delivered in a timely manner and with the utmost care, that is why we use GDEX Express Courier to deliver throughout Malaysia.

 

All our products are freshly vacuumed packed into individual packaging. This method will ensure that the product is fresh, hygiene, longer life shelf and convinient to consume. This will ensure that our products will arrive at your door step in the best condition as possible.

 

Our customer orders will be processed within 24 hours and you will be expected to be receiving within 1 or 2 working days.

 

1. Delivery

  • We provide free delivery to consumers who purchases above RM150 or more, on a single transaction/receipt who resides only in West Malaysia.
  • For purchases less than RM150, a delivery fees of will be imposed according to GDex rates.
  • Deliveries will be made within 1-2 working days from the day of order and payment is been made. Deliveries are available in Malaysia only.

 

2. Orders

  • After your order and payment had been received, an automated invoice will be generated which will be send to your email with your order details and shipping address.
  • No cancellation of orders once the invoice is been generated.
  • Once accepted goods are considered sold and non refundable. 
  • Wing Heong always strive to fulfill all customers orders, however in an unlikely event occured where there is no stock for the ordred product. Our customer representative will contact you to replace a similar product with the similar value.
  • All dried meat products individual packagings will be included in the net weight being selected by customers. For example: purchasing 500gms of dried meat. The net weight of the 500gms will include individual vacuum sealed bags.

 

3. Payments

  • Payment can be made through either Debit Card, Credit Card and Paypal.
  • Paypal Merchant ID: 4U7YEH2G8497N

 

4. Product and Pricing

  • All prices quoted on Wing Heong website (www.wingheong.com) are in Malaysian Ringgit (RM). Prices can be subjected to change without prior.
  • Special promotion are valid while stock lasts.
  • All prices quoted are inclusive 6% Malaysian Goods and Services Tax (GST).

 

5. Privacy Statement

  • As a responsible business operator, Wing Heong treats all customer's information with confidentiality.
  • All information gathered may be used to inform customers on upcoming promotions and events for our own marketing and research purposes.